If you have a question and have been unable to find an answer through your own research, there are additional options available for assistance:

Your current email provider will soon discontinue its mail services to you. However, they are committed to ensuring a secure transition of your email account and all related information. They have partnered with Everymail.com to facilitate a seamless transition, utilizing state-of-the-art technology and providing dedicated advanced live-chat support.

When you subscribe to Everymail at any time during the free trial period, you’ll enjoy all premium benefits at no cost until the end of the free trial period. To subscribe, choose from a monthly or annual plan and enter your personal information and billing details. Once your subscription is confirmed, you’ll receive an upgraded email experience. You’ll receive this upgraded email experience free of charge until your preferred payment method is charged at the end of your free trial.

Your current email provider is transitioning its email service to Everymail, which is powered by Open-Xchange. Open-Xchange, the world’s largest independent email provider, has been the trusted supplier of your email service for many years. After this transition, Everymail will take full ownership of the email service. As a specialized email provider, Everymail is dedicated to continuously developing its services to deliver the best possible email experience for all customers. This change ensures a stable, reliable, and enhanced email experience tailored to your needs. 

We understand that transitioning to a paid email service may raise questions, and we want to assure you that this change is designed to deliver a better, more reliable experience. Everymail offers enhanced features, improved security, and continuous development to meet your needs.

In the next few months, you can subscribe to an upgraded email experience with Everymail, which will let you keep your email address, messages, folders, calendar, and contacts. If you don't subscribe by the end of the subscription period, you will lose access to your email account, and eventually, your account will be closed, and you will lose your email address and associated data. Check your inbox regularly for emails from your current provider for more details.

Absolutely not. Everymail never sells, shares, or rents your information to third parties for marketing or any other purposes.

No. If you haven’t subscribed by the end of the subscription period, your email account will be permanently closed, and all associated data will be deleted. This action is irreversible, so it’s important to act before this deadline.

Everymail is committed to complying with applicable data protection regulations, such as GDPR and CCPA, ensuring your rights to data privacy and transparency are upheld.

No, Everymail does not mine or analyze your data for advertising or any other purposes. Your emails, attachments, and account information are strictly private.

Click the "gear icon" in the top right corner and find "Themes" in the dropdown menu. Click "View more" to see all of the options for customizing your email. You can change the accent colors, backgrounds, images and more. Make sure to click "Apply" when you are happy with your selections.

Click the "gear icon" in the top right corner of your webmail account and choose "All settings" from the dropdown menu. Select 2-Step Verification by clicking the dropdown menu next to the "Security" tab on the left. Click "Add verification option". Then click Google Authenticator or compatible to open a QR code. Depending on your device, you will need to download the respective Authenticator app (e.g Google authenticator app etc.). After downloading it, use your device to scan the QR code that is displayed in the setup window in your mailbox. You can manually enter the authentication code as an alternative if scanning the QR code is not available for some reason. Once you enter the code you will be logged in to your mailbox. The first time you setup 2-Step Verification you will be provided with a recovery code in case you lose your device. You can either print or download the recovery code and keep it in a safe place. If you cannot find your recovery code you'll need to contact customer support. Your webmail account is now ready to use 2-step Verification. Going forward, when you log into your webmail account after entering your username and password, you will be required to input an authentication code that you will receive from your authenticator app on your device. 

At the top of the support page, you will find two status indicators for our data centers. You might wonder which status indicator applies to you.

"My Account" is the section to configure all settings for your email service and or get access to your email clicking on "Webmail" at the top right corner of your screen.

The "Home" screen provides you general information about the latest features, a quick link to the support area and also an option to provide feedback to us.

Click the "New contact" button and enter the contact details, add a photo and click "Save" You can add more fields by clicking the + icon and delete fields by clicking the - icon.

Click on the App launcher and select the "Tasks" icon. On the left side you will see the action button "New task". From the dropdown you can now choose between "New email", "New appointment" and "New contact".  Fill out the subject line and enter a description of the task. 

Select the file you'd like to encrypt. Click the "More actions" icon in the toolbar and select "Encrypt" from the dropdown menu. You'll know your file is encrypted because a lock will appear on your file. To open an encrypted file, double-click on the file, enter your Guard security password and click "OK".

In recent weeks, you have received several emails from your previous email provider notifying you about the transition of your email service to Everymail.com. To subscribe, please follow these steps:

you can get access to your email by login into www.everymail.com/login
or click here: Everymail.com login page

In My Account section "Subscriptions" you can see your details of your subscription of the Everymail.com email service.
It shows:

In My Account "Payment Methods" section, you can manage your chosen payment options. To view or edit them, simply click the "View/edit Payment Methods" button.

Yes, you can cancel your subscription at any time in My Account.

Setting your device to dark mode means that it will display white text on a dark background. Dark mode is intended to reduce blue light exposure and help with eye strain that comes with prolonged screen time.

To enable dark-mode, click the "gear icon" in the top right corner and find "Themes" in the dropdown menu. Click "View more" and tick the box next to "Auto dark-mode" at the bottom of the "Choose a theme" window.  

Whether you use a Mac or a PC, you can easily adjust the size of the text.  Windows users press ‘Ctrl’ and ‘+’ on your keyboard to zoom in, press ‘Ctrl’ and  ‘-’  to zoom out, and press ‘Ctrl’ and ‘0’ to return to default text size. Mac users press ‘Command’ and ‘+’ on your keyboard to zoom in, press ‘Command’ and ‘-’ to zoom out, and press ‘Command’ and ‘0’ to return the text to its default size.

Click on the email that you'd like to archive. You can archive your email in two ways. Either click the archive icon in the toolbar above your list of emails or click the "More actions" icon in the email and select "Archive" from the dropdown menu. The email will then be moved to the archive folder.

To add or edit your personal contact information, click the profile icon in the top right corner and select "Edit personal data" from the dropdown menu. Add a photo, enter your contact information and click "Save".

Click the "gear" icon in the top right corner and find "Layout" in the dropdown menu. You can select "Vertical", "Horizontal" or "List" view. 

Click on the "Actions for inbox" icon next to the inbox and select "Add new folder". Then go to the "New" icon and in the Dropdown select "New folder".  

Real-time Anti-phishing is part of the Advanced Security package and protects you from the threat of phishing emails. If you click on a link in an email that's suspected to be phishing, you'll receive a warning and you'll be asked you if you want to proceed. If you decide to proceed the link will be scanned. If its determined to be phishing you will receive a warning but can still proceed with caution. If its determined to not be phishing you'll be taken directly to the link.

Select the email you'd like to move and then click on the "More actions" icon in the email. Next, select "Move" from the dropdown menu and then click on the folder you'd like to move the email to. Finally, click "Move". 

To mark an email as read, just click on the email to open it. To mark an email as unread right click on the email and select "Mark as unread" from the dropdown menu.

If you have the productivity package you can recover permanently deleted emails within 30 days of deleting them. Click the "Actions for trash" icon next to the Trash folder and select "Recover Deleted Items" from the dropdown menu. A list of emails that can be recovered will appear. Select which emails you'd like to recover and then click "Move Selected Items". Next select which folder you'd like to move the recovered emails to and click "Move". A notification will appear confirming that emails were recovered.

Click the gear icon in the top right corner and select "All settings". On the left click "Mail" and select Auto forward. Toggle the Auto forward button to the right to turn it on. Add up to four different email addresses separated by a comma and click "Apply changes".

You should never use the unsubscribe link in an email to unsubscribe because it could confirm to spammers that your email address is active and could result in even more spam.

To mark an email as spam, click on the "Mark as spam" icon in the toolbar above the email. If you accidentally mark an email as spam, find the email in your spam folder and click the "not spam" or "thumbs" up icon in the toolbar. The email will be moved to your inbox. 

Select the email you'd like to delete and click the trash icon in the toolbar above the email body. 

OX App Suite does not come with a spellcheck button, instead, it uses your Internet Browser to check your spelling. Most Internet browsers have spellcheck automatically enabled and
check your spelling as you are typing your email. In some browsers, if you misspell a word it will autocorrect with the correct spelling of the word. In other browsers, if you misspell a word it will appear underlined in red font. If you right-click on the misspelled word, the correct spelling appears, and you just have to click on it to correct your spelling. Here are the ways to enable or disable spellcheck in the most popular Internet Browsers on

Open the App launcher in the top left corner and select "Text", "Spreadsheet" or "Presentation". In the top left corner click "New Text document", "New Spreadsheet" or "New Presentation" to open a new document and start working.

The connect your device wizard helps you get your email on any device or any client. You can connect your Windows PC, Android phone or tablet, MacOS, iPhone or iPad to receive your email. You can use Outlook, Thunderbird, Apple Mail, or any other client to get your email. Just follow the step-by-step instructions.

Open Drive by clicking on the "Cloud" icon. Select a file. In the toolbar click on the eye icon, click on the file name and view.

To access Drive click on the "Cloud" icon, click on the folder and select a file. You can then choose to download simply by clicking on the "Download" in the icon menu bar above.

To send an automatic reply to emails you receive when you're out of the office click the gear icon in the top right corner and select "Vacation notice" from the dropdown menu. Toggle the Vacation notice icon to the right to turn on your vacation notice or tick the box next to "Send vacation notice during this time only and select the Start and End dates. Finally, type your subject and message. When you are done, click Apply changes.

Click the + icon next to My address books" and select "Subscribe to Address Book" from the dropdown menu. Select one of the suggested providers and follow the instructions. If you need more help you can click on the ? icon in the top right in the providers window.

In Mail, click the gear icon in the top right and select "Inbox categories" from the dropdown menu. You can select which categories to have your emails automatically sorted into. You can add your own categories by ticking the box next to "new category" and type in the name of the new tab. Then click "Save" to view your tabs in your inbox.  

From your mailbox click the "calendar" icon. Double click on the invite you want to edit. When you are done, click "save" on the bottom. 

You can create a distribution list of contacts from an email. Select an email with the contacts you want to create a distribution list for. Click the "More actions" icon and and select "Save as distribution list" from the dropdown menu. The Distribution List window will open and you can type a name for the distribution list, add more contacts and click "Create list" to save. You can find your distribution lists in your Contacts folder.

To search for an email, click "Search in" to search your inbox or current folder. Then type search terms in any of the filters below. You can also tick the box next to "Has attachments" or "Has color flag". Finally, click "Search" to see your search results.

Select the task list that you'd like to share with someone and click the "Actions for tasks" icon   on the right. Select "Share/Permissions" from the dropdown menu.  Decide if you want to invite people by email or share a link. To invite people via email type in a name or email address in the "Invite people" box. Then click "Viewer" and select the level of permissions you'd like to assign to the person you are sharing your task with. You can also type a message if you'd like and click "Save". The person you shared your Task with will receive an email with a link to view it. To share a link, select "Anyone with the link and invited people" from the dropdown menu and click "Copy link". You can share the link via email, text, instant message, or any other way you communicate. 

Click on the App launcher and select the "Task" icon from the dropdown menu bar. Click on the "Edit" icon in the toolbar. Make the required changes and click the save button at the bottom.

The first time you use email encryption you'll be prompted to set it up. Click "Start Setup" and enter a password, confirm the password and then enter a secondary email address in case you need to reset your password in the future. Then click "Next". Click on the "Help" icon on the right side, you can take a "Guided Tour for Guard" or learn more about Guard by clicking "Learn more".

In Address Book, click the "actions for" icon next to the address book you'd like to share and select "Share/Permissions" from the dropdown menu. Decide if you want to invite people by email or share a link. To invite people via email type in a name or email address in the box. Then click "Viewer" and select the level of permissions you'd like to assign to the person you are sharing your address book with. You can also type a message if you'd like and click "Save". The person you shared your address book with will receive an email with a link to view it.

To share a link, select "Anyone with the link and invited people" from the dropdown menu and click "Copy link" and share via email, text, instant message or any other way you communicate.

You can automatically save new email addresses while sending or receiving emails from contacts that are not already in your address book. Click on the "gear" icon in the top right corner and select "All settings" from the dropdown menu. Click "Mail" on the left side of your screen. In the Behavior section, tick the box next to Automatically collect contacts in the folder “Collected addresses” while sending and Automatically collect contacts in the folder “collected addresses” while reading. Now any new contact who is not in your address book will be saved.

You can add subfolders to your email inbox to organize all your incoming emails. Click the actions for inbox icon next to the folder “Inbox”, and then select “Add new folder” from the dropdown. Enter a name for the new folder and click “Add”. Your new folder will appear under "My folders".

Click "New email" and click the "Options" icon at the bottom of the new email window. Select "Sign email" from the menu. Now your email will be sent digitally signed. This provides verification of the senders authenticity, thereby helping to prevent message tampering.  

The Portal is your personal dashboard providing a convenient view of your latest emails, upcoming appointments, reminds you of open tasks and much more. To add widgets click "+ Add widget" in the upper right corner. Select which widget you’d like to add. Then enter information if needed and click "Save" and the new widget appears on your Portal. To remove a widget simply click on the "x"  in the upper right corner of the widget. You can also change the order of your widgets by moving them around. Simply drag and drop widgets to the desired location. 

A Guard encrypted email will have a "Lock" icon next to the subject line in your email list. When you open the email you'll be prompted to enter your Guard security password. You can also tick the box next to "Remember my password" and select how long you'd like to stay logged in from the duration dropdown menu. Once you click "OK", you'll be able to read the email.

You can decide how your incoming emails are organized by creating filter rules. The easiest way to do this is within an email that you'd like to reroute from your inbox to another folder. In the email, click the more actions icon and select "Create filter rule" from the dropdown menu. Enter a name for your rule and click "Add condition". You can choose to filter your email based on sent email address, subject, size, header, date and many others. Then click "Add action" to decide what you want to do with your email. You can file, copy or redirect it to another folder along with many other options. Then click "Save and apply rule now".

In Calendar, click the "actions for" icon next to the calendar you'd like to share and select "Share/Permissions" from the dropdown menu. Decide if you want to invite people by email or share a link. To invite people via email type in a name or email address in the box. Then click "Viewer" and select the level of permissions you'd like to assign to the person you are sharing your address book with. You can also type a message if you'd like and click "Save". The person you shared your calendar with will receive an email with a link to view it.

To share a link, select "Anyone with the link and invited people" from the dropdown menu and click "Copy link" and share via email, text, instant message or any other way you communicate.

To decrypt a file, click on the encrypted file, click on the more actions icon in the toolbar and select "Remove encryption" from the dropdown menu. Enter your Guard password and click "OK".

Select the contacts that you'd like to print from your contact list. Click the "More actions" icon in the the toolbar and select "Print" from the dropdown menu. Select the print layout and click "Print". Then follow the prompts to finish printing.

There are four different ways to add new calendars.

In your calendar, click the "+" next to "My calendars" and select "Add new calendar". Type a name for your new calendar and tick the box next to "Add as public calendar" if you want to make it available to others in your company. 

To Subscribe to a calendar someone has shared with you, click "Subscribe to shared calendar" and the calendars that have been shared with you appear. Click the button next to the calendar you'd like to display and then click "Save".

To use an iCal link, click "From URL" and enter the iCal URL. Then click "Subscribe". Your calendar will appear under My calendars.

To import a calendar from a file click "Import" and then click "Upload file", enter the new imported calendar name and then click "Import".

You can only edit contacts in folders under "My address books". Click on the contact that you'd like to edit and click "Edit" in the toolbar. Edit the contact details and click "Save".

Click above the email list on the "More messages options" icon . You can choose from a list of options to "Sort by" in the dropdown menu. 

Click on the gear icon in the top right corner and select "All settings". Click "Calendar" on the left and select "favorite timezones". Click the + icon, select the time zones from the dropdown menu and click "Add". 

From your mailbox, click on the "calendar" icon on the top. In the top right corner click on the tab and under dropdown options you can then select one from the six available views for your calendar (day, workweek, week, month, year and list). 

To create a task and assign it to someone click "New task". Then click "Expand form" to open additional options. Type in the persons name or email address or select them from the address book in the Participants box. Add the rest of the task details and then click "Create". The person you added will now receive an email with the task.

Open the "calendar" icon on the top. Click on the Action button called  "New appointment" on the left and choose "Scheduling" from the dropdown. You can now search for a contact in the search bar on the left to identify a time slot that fits for an appointment. Simply click and drag the desired time and create a new appointment.

Click on the burger icon next to a folder and select the option Rename. Type in the new name of the folder and click on Rename at the bottom.

In Mail, click "New email" and then enter all of the details for your email. Click the lock icon at the bottom of the window. The lock will close and it will ask you to enter your Guard security password. Then click "OK". Now just click "Send" and your email will be sent encrypted.

To create a new mailbox, navigate to My Account - Mailbox Manager. There, select the "Add Mailbox" button and fill in the required details.

Click on the "gear icon" in the top right corner and select "All settings" from the dropdown menu.

Click the "gear" icon in the top right corner and select "All settings" from the dropdown menu.

Click on the "gear icon" in the top right corner and select "All settings" from the dropdown menu.