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Support Center
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The Transition to Everymail
- Your transition to Everymail
- How does the free trial work?
- Why is my email service being transitioned to Everymail?
- Why do I have to pay for email now?
- What happens if I don't subscribe during the free trial?
- Is my information shared or sold to third parties?
- Can I recover my email data if I don’t subscribe by the end of the subscription period?
- How does Everymail comply with data privacy laws?
- Does Everymail mine my data?
- How can I subscribe to Everymail?
- Can I cancel my subscription?
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My Account
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Forgot Your Password
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Everymail on Every Device
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Advanced Support
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Everymail on the Web
- Downloading your Personal Data
- How to change your login password in webmail
- I can't login
- Use 2-step Verification to secure your email account
- How do I log in to my email?
- Import your emails
- Adjust the size of text
- Archiving emails
- Enter your contact information
- Create a new folder
- Move an email to a folder
- Mark as Read/Unread
- Email Undelete (included in productivity)
- How to Auto forward emails
- Mark as Spam/Not Spam
- Delete an email
- Storage Usage
- How to spellcheck emails
- Using search in Mail
- Automatically save email addresses
- Organize your email with folders
- Enabling Conversations (Visually group all messages with their replies)
- Using sort to search
- Setup your email signature
- Adjust your location, time zone and language settings
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Billing and Payments
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Customize Everymail on the Web
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Address Book
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Calendar Management
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Tasks Management
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Email & File Encryption
How to create a support ticket?
If you can't find a solution in our support articles, you can use the widget to connect with a live chat support agent. These agents can offer more detailed information on your specific issue or escalate it to second-level support for further investigation.
You find the widget in the bottom right corner clicking this symbol:
Important note:
Only mailbox administrators can connect to live chat support agents. If you have a single mailbox setup, this setting is enabled by default. For multiple mailboxes, the mailbox admin must activate this feature. To enable the admin role for a mailbox, follow these steps:
- The mailbox admin should log in to My Account.
- Go to Mailbox Manager and select the mailbox you wish to modify.
- Navigate to "Edit details" for the selected mailbox.
- Enable "assign the Admin Role to this mailbox."
- Click the "save" button.