Support Center
-
The Transition to Everymail
- Your transition to Everymail
- How does the free trial work?
- Why is my email service being transitioned to Everymail?
- Why do I have to pay for email now?
- What happens if I don't subscribe during the free trial?
- Is my information shared or sold to third parties?
- Can I recover my email data if I don’t subscribe by the end of the subscription period?
- How does Everymail comply with data privacy laws?
- Does Everymail mine my data?
- How can I subscribe to Everymail?
- Can I cancel my subscription?
-
My Account
-
Forgot Your Password
-
Everymail on Every Device
-
Advanced Support
-
Everymail on the Web
- Use 2-step Verification to secure your email account
- How do I log in to my email?
- Import your emails
- Adjust the size of text
- Archiving emails
- Enter your contact information
- Create a new folder
- Move an email to a folder
- Mark as Read/Unread
- Email Undelete (included in productivity)
- How to Auto forward emails
- Mark as Spam/Not Spam
- Delete an email
- Storage Usage
- How to spellcheck emails
- Using search in Mail
- Automatically save email addresses
- Organize your email with folders
- Enabling Conversations (Visually group all messages with their replies)
- Using sort to search
- Setup your email signature
- Adjust your location, time zone and language settings
-
Billing and Payments
-
Customize Everymail on the Web
-
Address Book
-
Calendar Management
-
Tasks Management
-
Email & File Encryption
Advanced support options
If you have a question and have been unable to find an answer through your own research, there are additional options available for assistance:
- A chatbot widget is located in the bottom right corner of your screen. You can expand it by clicking the downward arrow symbol.
- Initiate a conversation by typing a greeting in the free text field.
- The widget will verify the platform status for any ongoing data center issues.
- The chatbot will prompt you to authenticate your identity. (Important note: Only the account administrator can contact live chat support from a support agent.)
In the event of a platform issue, it is advisable to check back later to see if the service has resumed.
- The chatbot will periodically inquire if you wish to connect with a live support agent. If you require assistance from a support agent, the chatbot will facilitate a session with a representative.