Have you forgotten your Everymail password? Don't worry. You can request a password reset to regain access to your email account and My Account.

Follow the steps below to reset your password safely.

1. Request a Password Reset

1. Go to the official Everymail login page: https://www.everymail.com/login
2. Click Forgot your Password below the Password field.
3. Follow the instructions on the screen to request a password reset.

Everymail will send a password reset link to one or more recovery destinations associated with your account, where available.

These may include:

• Your mobile phone via SMS.

• Your secondary email address.

• Your Everymail email account, if you are still
  signed in on a phone, computer or email application.

For security reasons, the password recovery process does not specify which recovery destinations are registered on your account. This helps prevent unauthorised people from discovering your recovery details.

2. Recognise Genuine Password Recovery Messages

When you request a password reset, look for the following official Everymail contact details:

• Password reset email: no-reply@everymail.com

• Password recovery text message: +447727672360

These details can help you identify password recovery messages from Everymail.

Important security advice:

• Only use a password reset link if you requested it yourself.

• Never share your password or password recovery verification codes with anyone.

• If you receive an unexpected password reset email or text message, do not click the link or share any verification code.

• If you are unsure whether a message is genuine, visit the official Everymail website directly rather than following a link in an unexpected message.

For more information, read our guide: How to Recognise Genuine Everymail Emails and Avoid Phishing.

3. Check Your Recovery Destinations

After requesting a password reset, check the recovery destinations associated with your account.

Check your mobile phone

Look for a password recovery text message from +447727672360.

Make sure you check your messages carefully, including any filtered or blocked messages if your phone provides these features.

Check your secondary email address

Look for a password reset email from no-reply@everymail.com. Check your Inbox and, if necessary, your Spam or Junk folder.

Check your existing email session

If you are still signed in to your Everymail account on a phone, computer or email application, check whether you can receive the password reset email there. In some cases, you may still be able to access your email even though you have forgotten the password.

4. Open the Password Reset Link

Once you receive a password reset message:

1. Open the message you requested.
2. Click the password reset link.
3. Follow the instructions to enter your new password.
4. Enter the new password again to confirm it.
5. Complete the process and sign in using your new password.

Good to know: If you receive multiple password reset messages, the reset links are identical. You only need to use one of them.

If you did not request a password reset, do not use the link. If you suspect someone is attempting to access your account, consider securing your account and reviewing our compromised-account guidance.

5. Choose a Strong New Password

Your new Everymail password must meet the following minimum requirements:

• At least 12 characters.

• At least one uppercase letter.

• At least one lowercase letter.

• At least one number.

• At least one special character.

For better security, choose a password that is difficult to guess and that you do not use for any other website or service.

Avoid using easily guessed information, such as your name, date of birth or common words.

A password manager can help you create and securely store a strong, unique password.

6. Sign In with Your New Password

Once your password has been reset, use the new password to sign in to your Everymail email account or My Account.

If you use an email application on your phone, computer or tablet, you may also need to update the saved password in that application. If you can access your account through a browser but your email application stops receiving messages, check that the application is using your new password.

7. What If You Do Not Receive a Password Reset Message?

If you have requested a password reset but have not received a message, try the following:

• Check your Spam or Junk folder. The reset email may have been filtered.

• Check your phone. Make sure your mobile phone can receive SMS messages.

• Check your secondary email account. Look in the Inbox and Spam or Junk folders.

• Check an existing email session. If you are still signed in on another device or email application, check whether you can receive messages there.

• Allow a little time. If the message does not arrive immediately, wait briefly before requesting another reset.

• Check the sender details. Genuine password reset emails come from no-reply@everymail.com, and password recovery texts are sent from +447727672360.

Remember that Everymail does not disclose which recovery destinations are registered on your account during the password reset process.

If you still cannot receive a reset message or complete the process, contact Everymail Support for assistance.

8. What If You Can No Longer Access Your Recovery Details?

If you no longer have access to your registered mobile phone or secondary email address, you may be unable to complete the password reset process yourself. If this happens, contact Everymail Support for guidance on recovering access to your account.

For your protection, you may be asked to provide information to help verify that you are the account owner. Never send your current password or password recovery verification codes to anyone.

9. What If You Think Your Account Has Been Hacked?

If you are resetting your password because you suspect that someone has accessed your account without permission, changing your password is an important first step. However, you should also check your account for other unauthorised changes.

Follow our guide:

Steps to Take if Your Email Account Has Been Compromised or Hacked

This guide explains how to review your account settings, check for additional mailboxes you did not create, and take further steps to secure your account.

Need More Help?

If you are still unable to reset your password or regain access to your Everymail account, contact our Support team for assistance.

For more security advice, see our guide:

How to Recognise Genuine Everymail Emails and Avoid Phishing

We are here to help you regain access to your account safely.