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Use 2-step Verification to secure your email account

Written by Bianca Lopes | Jan 10, 2025 10:54:43 AM

How to Set Up 2-Step Verification

2-Step Verification adds an extra layer of security to your webmail account by requiring a verification code in addition to your password. Follow the steps below to set it up.

Step 1: Open Security Settings

  1. Log in to your webmail account.
  2. Click the gear icon in the top-right corner.
  3. Select All settings from the dropdown menu.
  4. From the left-side menu, click Security.
  5. In the main window, select Two-Step Verification.

Step 2: Add a Verification Option

  1. Click Add verification option.
  2. Select Google Authenticator or compatible.
    A QR code will appear on the screen.

Step 3: Download an Authenticator App

To continue, you’ll need an authenticator app on your phone or device. You can choose any compatible app, such as:

  • Google Authenticator
  • Microsoft Authenticator
  • Authy

Download and install the app from your device’s app store before continuing.

Step 4: Scan the QR Code (or Enter the Code Manually)

  1. Open your authenticator app.
  2. Use the app to scan the QR code displayed on your screen.

If scanning the QR code doesn’t work, you can choose to manually enter the authentication code provided on the screen into your authenticator app instead.

  1. Once the code is entered successfully, you’ll be logged in to your mailbox.

Step 5: Save Your Recovery Code

The first time you set up 2-Step Verification, you’ll receive a recovery code. This code is important and can be used if you ever lose access to your device.

  • Print or download the recovery code
  • Store it in a safe place

If you lose your recovery code and your device, you will need to contact Customer Support for assistance.

 

You’re All Set!

Your webmail account is now ready to use 2-Step Verification.

What Happens Next?

Going forward, when you log in to your webmail account:

  1. Enter your username and password as usual.
  2. You’ll then be prompted to enter a verification code from your authenticator app.

This extra step helps keep your account secure and protects your email from unauthorized access.