My Account - Mailbox Manager

In the My Account "Mailbox Manager" section, you can modify your mailbox settings and add or remove mailboxes.

Add Mailbox

To create a new mailbox, simply click the "Add Mailbox" button. You will need to complete all required fields. At the bottom of the dialog, there is an option to assign the Admin Role to this new mailbox.

Important Note: Only those with the Admin Role can configure the email addresses of this account and contact personal support through the support channel/widget.

Change Mailbox Settings for an Existing Email Address

If you have multiple email addresses set up in this account, you can locate your email address by using the "Search Mailbox" feature. To access the email address settings, click on the email address you wish to review or modify. You will then see additional configuration options for:

1. "Edit Details"
2. "Manage Aliases"
3. "Change Password"
4. "Deactivate Mailbox"

Simply click on the section where you want to make changes.

You will also see an overview of the configured aliases for this mailbox.

You can also choose "Delete Mailbox" to permanently remove all content for your selected mailbox.

Important note!
Assign "Admin Role" to a mailbox to allow directly advanced support access via support widget.
If you have set up multiple email addresses here, you can assign the admin role to any of them. By default, this option is disabled, and you must enable it to provide those users with direct Advanced support. To enable it, follow these steps:

1. Navigate to "Edit details" for the chosen mailbox
2. Turn on "assign the Admin Role to this mailbox"
3. Click the "save" button

If you have only one mailbox setup, then this setting is per default enabled.